About Shipping Fees:

Free Shipping on Orders over $45.

Shipping fees are $6.99 for orders below $45

Notice:
  • The following areas will incur additional sale taxes: Kentucky, Nevada, Alabama, Indiana, Alaska, Arkansas, Maryland, Virginia, North Carolina, Georgia, Michigan, Utah, Ohio, New Jersey, Minnesota, and Illinois.
  • There is an additional fee of $12.99 for Puerto Rico, Virgin Islands, Hawaii, Alaska, and the Armed Forces Area in the U.S.
  • To ensure faster delivery of your order, for customers in Hong Kong, Macau, and Taiwan: All address information is needed and must be input in Chinese, including the full name, province, city, district, street, and house number.

Where does Flextail ship to?

Flextail ships internationally to various countries around the world. 

 

 About Import Tax and Duties:

Regarding import tax and duties on international shipping: We would like to assure you that the price of your order already includes any applicable import tax and duties. Therefore, you do not need to pay any additional taxes or fees related to customs.

However, if you happen to receive any information or notifications about additional charges after making your purchase, we kindly request that you contact us first to verify the situation. Our dedicated team will be happy to assist you and provide the necessary support.

We strive to ensure a smooth and hassle-free shopping experience for our valued customers. Should you have any further inquiries or concerns, please feel free to reach out to us.

Notice:
  • In Taiwan, please provide your ID card information and use the Ezway app to verify your identity for customs clearance.
  • For customers in South Korea: Please provide the recipient’s tax number (13 digits starting with P) and the Korean name corresponding to the tax number;
  • For customers in Norway: Please provide a 7-digit tax number starting with 2;
  • For customers in Chile, Brazil, India, Turkey, and South Africa: Please provide the corresponding tax ID number.

About Express Carriers:

Orders are shipped via USPS, DHL, Royal Mail, etc., Different logistics methods are used according to different regions. Please see the shipping form below for details.

 

How long does it take for my order to be processed and sent?

Please allow 1-2 business days for our warehouse to process your order before it is shipped.

For Pre-sale Items, Our team has been working diligently to ensure that your product is packaged securely and will be dispatched early.

 

About Shipping Time:

Country
Shipping Time
(Working Days)
Express
Tracking Web
United States
Fast Shipping (3-7 working days)
DHL
USPS
https://www.usps.com
United States International Shipping (6-10 working days)
United Kingdom
5--8 working days
RoyalMail
YODEL
Hermes
Germany
6--12 working days
DHL
Hermes
Canada 8--14 working days Canada Post https://www.canadapost-postescanada.ca/cpc/en/home.page
Netherlands 8--10 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Australia
Fast Shipping (3-5 working days)
Australia Post http://auspost.com.au
Australia International Shipping (6-12 working days)
France 8--12 working days
la post
Colicoli
Colis Prive
Switzerland 10--12 working days
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Austria 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Italy 10--14 working days PosteItaliane https://www.poste.it/
Poland 8--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Singapore 10-12 working days LWD http://47.52.146.142/podtrack/Default.aspx
Norway 10--14 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Belgium 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Spain
12--14 working days
CORREOS
A THU HORA
Zeleris
Cacesa
Denmark
10--16 working days
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Malaysia
10--15 working days
DHL
Mexico
15--20 working days
Rrdpack
Brazil
18--26 working days
Correios Brazil
Thailand
12--16 working days
Kerry
Philippines
10--15 working days
fast7  
Ireland 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
United Arab Emirates 8--10 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Other EU countries 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Others
14--22 working days
China Post
https://ec-firstclass.chukou1.com/
 Notes: At certain times, processing may take longer due to increased order volume. Delivery dates are estimates and not guaranteed. Any questions please feel free to contact: support@flextail.com

Free Shipping

On orders over $45

Satisfied or Refunded

One-year product warranty

Service Support

All customer service emails answered within one day

Secure Payments

Multiple secure payment channels