ABOUT SHIPPING

Delivery Location

We provide international shipping service, including the United States, Canada, Europe, the United Kingdom, Australia, Japan, and Singapore, etc., Due to transportation costs, orders will not be available in remote areas of some countries.

We don’t ship to these countries including Russia, Bolivia, Caribbean Netherlands, Chile, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Brunei, Lebanon, Qatar, Ukraine, Iceland, Greenland, Morocco, Faroe Islands, Guernsey, Serbia, Côte d’Ivoire, North Macedonia, Gibraltar, Åland Islands, Armenia, Mongolia, New Caledonia, Uruguay, Venezuela, Argentina, Bahrain, Belarus, China, Colombia, Dominican Republic, Indonesia, Isle of Man, Kuwait, Liechtenstein, Vietnam.

About Shipping Fees:

Free Shipping on Orders over $20.

Shipping fees are $6 for orders below $20

(Notice: There is an additional fee of $24 for Kagoshima, Okinawa, and Hokkaido in Japan.)

 

About Express Carriers:

Orders are shipped via USPS, DHL, Royal Mail, etc., Different logistics methods are used according to different regions. Please see the shipping form below for details.

How long does it take for my order to be processed and sent?

Once your payment is verified, we will process and ship your order in 1-3 days.

About Shipping Time:

Note: For customers in Taiwan and Hong Kong, please leave your address and name in Chinese. For customers in Japan, you will need to fill in your name and address in Japanese kanji. If Japanese kanji are not used, the shipping time may be extended.

Any questions please feel free to contact: support@flextail.com

Country
Shipping Time
(Working Days)
Express
Tracking Web
United States
3--5 (Fast Shipping)
8--12 (International Shipping)
DHL
USPS
https://www.usps.com
United Kingdom
6--8
RoyalMail
YODEL
Hermes
Germany
6--10
DHL
Hermes
Canada 8--12 Canada Post https://www.canadapost-postescanada.ca/cpc/en/home.page
Netherlands 10--12 ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Australia
3--5 (Fast Shipping)
8--12 (International Shipping)
Australia Post http://auspost.com.au
France 10--12
la post
Colicoli
Colis Prive
Switzerland 10--12
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Austria 10--12 ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Italy 12--14 PosteItaliane https://www.poste.it/
Poland 12--14 ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Singapore 10-12 LWD http://47.52.146.142/podtrack/Default.aspx
Norway 12--14 ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Belgium 10--12 ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Japan
6--8
Sagawa
Spain
12--14
CORREOS
A THU HORA
Zeleris
Cacesa
Denmark
14--16
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Malaysia
11--15
DHL
Mexico
15--20
Rrdpack
Brazil
18--26
Correios Brazil
Thailand
12--16
Kerry
Philippines
10--15
fast7  
Ireland 10--12 ALL-IN-ONE PACKAGE TRACKING | 17TRACK
United Arab Emirates 10--13 ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Other EU countries 10--12 ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Others
15--22
China Post
https://ec-firstclass.chukou1.com/