We ship as fast as we can so you can start enjoying your gear!

About Shipping Fees:

Free Shipping on Orders over $45.
Shipping fees are $6.99 for orders below $45
(Notice: There is an additional fee of $12.99 for Puerto Rico, Virgin Islands, Hawaii, Alaska, and the Armed Forces Area in the U.S.)

Notes: To ensure faster delivery of your order
· For customers in Hong Kong, Macau, and Taiwan:
All address information is needed and must be input in Chinese, including the full name, province, city, district, street, and house number.
· In Taiwan, please provide your ID card information and use the Ezway app to verify your identity for customs clearance.
· For customers in South Korea: Please provide the recipient’s tax number (13 digits starting with P) and the Korean name corresponding to the tax number;
· For customers in Norway: Please provide a 7-digit tax number starting with 2;
· For customers in Chile, Brazil, India, Turkey, and South Africa: Please provide the corresponding tax ID number.

 

About Express Carriers:

Orders are shipped via USPS, DHL, Royal Mail, etc., Different logistics methods are used according to different regions. Please see the shipping form below for details.

How long does it take for my order to be processed and sent?

Please allow 1-2 business days for our warehouse to process your order before it is shipped.
For Pre-sale Items, Our team has been working diligently to ensure that your product is packaged securely and will be dispatched early.

About Shipping Time:

Notes: At certain times, processing may take longer due to increased order volume. Delivery dates are estimates and not guaranteed.

Any questions please feel free to contact: support@flextail.com

Country
Shipping Time
(Working Days)
Express
Tracking Web
United States
Fast Shipping (3-7 working days)
DHL
USPS
https://www.usps.com
United States International Shipping (6-12 working days)
United Kingdom
5--8 working days
RoyalMail
YODEL
Hermes
Germany
6--10 working days
DHL
Hermes
Canada 8--12 working days Canada Post https://www.canadapost-postescanada.ca/cpc/en/home.page
Netherlands 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Australia
Fast Shipping (3-5 working days)
Australia Post http://auspost.com.au
Australia International Shipping (6-10 working days)
France 10--12 working days
la post
Colicoli
Colis Prive
Switzerland 10--12 working days
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Austria 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Italy 10--14 working days PosteItaliane https://www.poste.it/
Poland 10--14 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Singapore 10-12 working days LWD http://47.52.146.142/podtrack/Default.aspx
Norway 10--14 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Belgium 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Spain
12--14 working days
CORREOS
A THU HORA
Zeleris
Cacesa
Denmark
12--16 working days
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Malaysia
10--15 working days
DHL
Mexico
15--20 working days
Rrdpack
Brazil
18--26 working days
Correios Brazil
Thailand
12--16 working days
Kerry
Philippines
10--15 working days
fast7  
Ireland 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
United Arab Emirates 10--13 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Other EU countries 10--12 working days ALL-IN-ONE PACKAGE TRACKING | 17TRACK
Others
15--22 working days
China Post
https://ec-firstclass.chukou1.com/

 

Free Shipping

On orders over $45

Satisfied or Refunded

One-year product warranty

Service Support

All customer service emails answered within one day

Secure Payments

Multiple secure payment channels