About Shipping Fees:

Free Shipping on Orders over $45.

Shipping fees are $6.99 for orders below $45

Notice:
  • The following areas will incur additional sale taxes: Kentucky, Nevada, Alabama, Indiana, Alaska, Arkansas, Maryland, Virginia, North Carolina, Georgia, Michigan, Utah, Ohio, New Jersey, Minnesota, and Illinois.
  • There is an additional fee of $9.99 for Israel, Puerto Rico, Virgin Islands, Hawaii, Alaska, and the Armed Forces Area in the U.S., and Iceland.
  • To ensure faster delivery of your order, for customers in Hong Kong, Macau, and Taiwan: All address information is needed and must be input in Chinese, including the full name, province, city, district, street, and house number.

 

Where does Flextail ship to?

We can ship to the following countries:

United States, Canada, United Kingdom, Australia, Germany, France, Italy, Spain, Hungary, Poland, Netherlands, Portugal, Belgium, Czechia, Slovakia, Finland, Croatia, Lithuania, Luxembourg, Latvia, Bulgaria, Romania, Ireland, Denmark, Sweden,Greece, Estonia, Malta, Cyprus, Slovenia, Austria,Switzerland,Norway, Türkiye, South Africa, Brazil, Singapore, Malaysia, Thailand, Vietnam, Philippines, Chile, Colombia, Israel, South Korea, New Zealand, India, Pakistan, Nigeria, Hong Kong, Macao, Taiwan, Abu Dhabi, Dubai, Mexico.

 About Import Tax and Duties:

Regarding import tax and duties on international shipping: We would like to assure you that the price of your order already includes any applicable import tax and duties. Therefore, you do not need to pay any additional taxes or fees related to customs.

However, if you happen to receive any information or notifications about additional charges after making your purchase, we kindly request that you contact us first to verify the situation. Our dedicated team will be happy to assist you and provide the necessary support.

We strive to ensure a smooth and hassle-free shopping experience for our valued customers. Should you have any further inquiries or concerns, please feel free to reach out to us.

Notice:
l In Taiwan, please provide your ID card information and use the Ezway app to verify your identity for customs clearance.
l For customers in South Korea: Please provide the recipient’s tax number (13 digits starting with P) and the Korean name corresponding to the tax number;
l For customers in Chile, Brazil, India, Turkey, and South Africa: Please provide the corresponding tax ID number.

 

About Express Carriers:

Orders are shipped via USPS, DHL, Royal Mail, etc., Different logistics methods are used according to different regions. Please see the shipping form below for details.

 

How long does it take for my order to be processed and sent?

Please allow 1-3 business days for our warehouse to process your order before it is shipped.

For Pre-sale Items, Our team has been working diligently to ensure that your product is packaged securely and will be dispatched early.

 

About Shipping Time:

Country

Shipping Time

(Working Days)

Express

Tracking Web

United States

Fast Shipping (3-7 working days)

DHL

USPS

USPS Parcel Tracing

United States

International Shipping (9-12 working days)

4PX

4PX Global Order Tracking

United Kingdom

5-8 working days

WBTrans

TRACK718

Germany

6-9 working days

WBTrans

TRACK718

Canada

12-15 working days

UBI

UBI SmartParcel PACKAGE TRACKING

Netherlands

8-10 working days

17Track

ALL-IN-ONE PACKAGE TRACKING | 17TRACK

Australia

Fast Shipping (3-5 working days)

Australia Post

Australia Post Tracking

Australia

International Shipping (5-10 working days)

Equick

Equick Order Tracking

France

6-9 working days

WBTrans

TRACK718

Switzerland

5-8 working days

Equick

Equick Order Tracking

Austria

5-10 working days

Equick

Equick Order Tracking

Italy

6-9 working days

WBTrans

TRACK718

Poland

6-8 working days

WBTrans

TRACK718

Singapore

5-6 working days

YunExpress

YunExpress Parcel Tracking

Norway

5-8 working days

Equick

Equick Order Tracking

Belgium

5-10 working days

Equick

Equick Order Tracking

Spain

7-10 working days

Equick

Equick Order Tracking

Denmark

10-12 working days

WBTrans

TRACK718

Malaysia

8-10 working days

YunExpress

YunExpress Parcel Tracking

Mexico

8-12 working days

4PX

4PX Global Order Tracking

Brazil

15-25 working days

4PX

4PX Global Order Tracking

Thailand

5-8 working days

YunExpress

YunExpress Parcel Tracking

Philippines

8-10 working days

YunExpress

YunExpress Parcel Tracking

Ireland

8-12 working days

WBTrans

TRACK718

United Arab Emirates

8-10 working days

Yibang

Yibang Express Parcel Tracking

Hungary

8--10 working days

WBTrans

TRACK718

Portugal

10-12 working days

WBTrans

TRACK718

Czech Republic

8-10 working days

WBTrans

TRACK718

Slovakia

8-10 working days

WBTrans

TRACK718

Finland

5-10 working days

Equick

Equick Order Tracking

Croatia

5-10 working days

Equick

Equick Order Tracking

Lithuania

8-12 working days

WBTrans

TRACK718

Luxembourg

5-10 working days

Equick

Equick Order Tracking

Latvia

10-12 working days

WBTrans

TRACK718

Bulgaria

5-10 working days

Equick

Equick Order Tracking

Romania

10-12 working days

WBTrans

TRACK718

Sweden

8-10 working days

Equick

Equick Order Tracking

Greece

8-10 working days

Equick

Equick Order Tracking

Estonia

8-12 working days

WBTrans

TRACK718

Malta

6-10 working days

YunExpress

YunExpress Parcel Tracking

Cyprus

7-15 working days

Equick

Equick Order Tracking

Slovenia

5-10 working days

Equick

Equick Order Tracking

Turkey

6-10 working days

YunExpress

YunExpress Parcel Tracking

South Africa

8-12 working days

YunExpress

YunExpress Parcel Tracking

Vietnam

5-6 working days

YunExpress

YunExpress Parcel Tracking

Chile

19-21 working days

YunExpress

YunExpress Parcel Tracking

Colombia

19-21 working days

YunExpress

YunExpress Parcel Tracking

Israel

15-20 working days

Equick

Equick Order Tracking

South Korea

6-8 working days

Cainiao

Cainiao Global Express Tracking

New Zealand

8-10 working days

WBTrans

TRACK718

India

8-10 working days

Yanwen

Yanwen Express Parcel Tracking

Pakistan

11--13 working days

YunExpress

YunExpress Parcel Tracking

Nigeria

13--16 working days

YunExpress

YunExpress Parcel Tracking

Hong Kong

2-4 working days

SF International

SF International Parcel Tracking

Macao

2-4 working days

SF International

SF International Parcel Tracking

Taiwan

2-4 working days

SF International

SF International Parcel Tracking

Other EU countries

10-12 working days

17Track

ALL-IN-ONE PACKAGE TRACKING | 17TRACK

Others

14-22 working days

China Post

EC-Firstclass Parcel Tracking

  1. Affected by the Brazilian PRC policy, it is expected to be delayed by 7-10 working days.
  2. The logistics cycle in eastern Malaysia is expected to take 9-12 working days.
Notes: At certain times, processing may take longer due to increased order volume. Delivery dates are estimates and not guaranteed. Any questions please feel free to contact: support@flextail.com

 

 

Free Shipping

On orders over $45

Satisfied or Refunded

One-year product warranty

Service Support

All customer service emails answered within one day

Secure Payments

Multiple secure payment channels