Shipping Policy
We ship as fast as we can so you can start enjoying your gear!
About Shipping Fees:
Free Shipping on Orders over $45.Shipping fees are $6.99 for orders below $45
(Notice: There is an additional fee of $12.99 for Puerto Rico, Virgin Islands, Hawaii, Alaska, and the Armed Forces Area in the U.S.)
Notes: To ensure faster delivery of your order
· For customers in Hong Kong, Macau, and Taiwan:
All address information is needed and must be input in Chinese, including the full name, province, city, district, street, and house number.
· In Taiwan, please provide your ID card information and use the Ezway app to verify your identity for customs clearance.
· For customers in South Korea: Please provide the recipient’s tax number (13 digits starting with P) and the Korean name corresponding to the tax number;
· For customers in Norway: Please provide a 7-digit tax number starting with 2;
· For customers in Chile, Brazil, India, Turkey, and South Africa: Please provide the corresponding tax ID number.
About Express Carriers:
Orders are shipped via USPS, DHL, Royal Mail, etc., Different logistics methods are used according to different regions. Please see the shipping form below for details.
How long does it take for my order to be processed and sent?
Please allow 1-2 business days for our warehouse to process your order before it is shipped.
For Pre-sale Items, Our team has been working diligently to ensure that your product is packaged securely and will be dispatched early.
About Shipping Time:
Notes: At certain times, processing may take longer due to increased order volume. Delivery dates are estimates and not guaranteed.
Any questions please feel free to contact: support@flextail.com
Country
|
Shipping Time
(Working Days)
|
Express
|
Tracking Web
|
United States
|
Fast Shipping (3-5 working days)
International Shipping
|
DHL
USPS
|
https://www.usps.com |
United Kingdom
|
6--8
|
RoyalMail
YODEL
Hermes
|
|
Germany
|
6--10
|
DHL
Hermes
|
|
Canada | 8--12 | Canada Post | https://www.canadapost-postescanada.ca/cpc/en/home.page |
Netherlands | 10--12 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Australia |
Fast Shipping (3-5 working days)
International Shipping
|
Australia Post | http://auspost.com.au |
France | 10--12 |
la post
Colicoli
Colis Prive
|
|
Switzerland | 10--12 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Austria | 10--12 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Italy | 12--14 | PosteItaliane | https://www.poste.it/ |
Poland | 12--14 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Singapore | 10-12 | LWD | http://47.52.146.142/podtrack/Default.aspx |
Norway | 12--14 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Belgium | 10--12 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Spain
|
12--14
|
CORREOS
A THU HORA
Zeleris
Cacesa
|
|
Denmark
|
14--16
|
ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Malaysia
|
11--15
|
DHL
|
|
Mexico
|
15--20
|
Rrdpack
|
|
Brazil
|
18--26
|
Correios Brazil
|
|
Thailand
|
12--16
|
Kerry
|
|
Philippines
|
10--15
|
fast7
|
|
Ireland | 10--12 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
United Arab Emirates | 10--13 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Other EU countries | 10--12 | ALL-IN-ONE PACKAGE TRACKING | 17TRACK | |
Others
|
15--22
|
China Post
|
https://ec-firstclass.chukou1.com/ |