Shipping Policy

ABOUT SHIPPING

Delivery Location

We provide international shipping service, including the United States, Canada, Europe, the United Kingdom, Australia, Japan, and Singapore, etc., Due to transportation costs, orders will not be available in remote areas of some countries.

We don’t ship to these countries including Russia, Bolivia, Caribbean Netherlands, Chile, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Brunei, Lebanon, Qatar, Ukraine, Iceland, Greenland, Morocco, Faroe Islands, Guernsey, Serbia, Côte d’Ivoire, North Macedonia, Gibraltar, Åland Islands, Armenia, Mongolia, New Caledonia, Uruguay, Venezuela, Argentina, Bahrain, Belarus, China, Colombia, Dominican Republic, Indonesia, Isle of Man, Kuwait, Liechtenstein, Vietnam.

About Shipping Fees:

Free Shipping on Orders over $20.

Shipping fees are $6 for orders below $20

(Notice: There is an additional fee of $24 for Kagoshima, Okinawa, and Hokkaido in Japan.)

About Express Carriers:

Orders are shipped via USPS, DHL, Royal Mail, etc., Different logistics methods are used according to different regions. Please see the shipping form below for details.

How long does it take for my order to be processed and sent?

Once your payment is verified, we will process and ship your order in 1-3 days.

About Shipping Time:

Note: For customers in Taiwan and Hong Kong, please leave your address and name in Chinese. For customers in Japan, you will need to fill in your name and address in Japanese kanji. If Japanese kanji are not used, the shipping time may be extended.

Any questions please feel free to contact: service@flextailgear.com